The right to reply...

[chris.tiling]

I know the professional way to correct this would be to rip the lot down...But if this is not a option could you not just take the 4 tiles down cut the top tile to suit the grout line and bring the other 3 up? (see pic) Would be a lot cheaper and certainly look a lot better? Correct me if I'm wrong.

View attachment 1316

Monty...looks from one of the other pictures that the tiles then continue below the cupboard door so need to meet, so I dont think this is an option either

 

[NW tiler]

I know the professional way to correct this would be to rip the lot down...But if this is not a option could you not just take the 4 tiles down cut the top tile to suit the grout line and bring the other 3 up? (see pic) Would be a lot cheaper and certainly look a lot better? Correct me if I'm wrong.

View attachment 1316

Monty

That is an option but, the grout line either side of the cuboard would not line up, also underneath the cupboard would not meet.

Whatever the customer decides upon, it's going to be messy, expensive and take a long time.

Just glad it wasn't one of my jobs posted on here.:yes:

 

[Droopy]

I've seen worse, far worse.
There are a few silly mistakes, but apart from the lines not meeting at the cupboard and the trim, that has been fixed, nothing that would justify holding back any money. Especially at the price it was done for.
As for the bit at the cupboard, it could be made less noticeable, if not fixed, pretty easily.
If the cuts up the side, from the first one above the bottom of the door, are removed and then the first one replaced by a cut that would make up the difference of the F*up.
By that I mean if the tiles are 600x300 adn the width of that cut is say, 40 mm and the height difference is 15mm, if you make a cut that is 40mmx315mm, then continue with normal 300x40mm cuts up the rest of it.
Then the only place that it would be noticeable is at the bottom.
Not ideal, I know, but way better than it is now.
A couple of other points, I would have insisted that coving was removed. You never get a good enough finish when the tile is as thick, or thicker than the cove. It can also leave a cut edge proud of the cove in places.
And no way was 2x20kg of rapid set ever going to do 20mtrs.
You should at least pay him for the extra adhesive he no doubt used.

 

[CJ]

Difficult one this :whatchutalkingabout

In my opinion, the tiler totally messed up in the pricing as has been mentioned.....But other than the tiling being way out on the door wall, I think the other niggles are everyday teasers faced by tilers...........its how you cure them that shows a pro finish.

I think the tiler rushed, but a lot does depend on the prep work carried out..........where the walls straight and level, tiles that size need good walls.........and good setting out.

Should you, or should you not withold money.............................I can't make my mind up.........I can see both sides of the argument..............and as the original price was way out, I can understand the tiler being ****ed off.

By the sounds of it you have both reached stalemate.................so wot happens next.

End of my tanners worth :rockon:

 

[GazTech]

I think you have what you have payed for. Quotes from separate fixers would have been more appropriate. If I request any trade to work for me I don't expect them to be available at the drop of a hat. I voted, pay him and move on with the experience. I'm sure your good self could attempt to rectify the mistakes and enjoy doing it....Gaz

 

[Fekin]

Quite an interesting thread, but no doubt for the tiler and very embarrassing one too.

No matter what the tiler quoted for the job, has no bearing on this matter really as he was obviously happy with the agreed amount, and I fully agree with the price reduction regarding materials too.

If I had any work done in my home, and I had a genuine reason for complaint regarding quality, then I wouldn't be inclined to pay full costs without the problem being fixed at no extra charge.

Good luck with it.

 

[Gazzer]

So the tiler saw the job, he agreed the price. Thats up to him, he must have been happy at that point.
I am glad we have seen the other side of the story.
Yes i see some of the cuts are uneven under the cornice and could or have been rectified.
My main concern is how he got so far out of level in the 1st place? I have to say it was down to the initial setting out or lack of it.
Purely on that i will vote you were right and still are right to retain money.
I hate seeing tilers ripped off and i do feel sorry for the tiler but whether the quote was £400 or £4000 the tiling was out of level.
As for the tiler rushing the job ...FFS how long did it take him? Sounds to me a case of inexperience.
Just my opinion.

 

[J4CK THE RIPPER]

So the tiler saw the job, he agreed the price. Thats up to him, he must have been happy at that point.
I am glad we have seen the other side of the story.
Yes i see some of the cuts are uneven under the cornice and could or have been rectified.
My main concern is how he got so far out of level in the 1st place? I have to say it was down to the initial setting out or lack of it.
Purely on that i will vote you were right and still are right to retain money.
I hate seeing tilers ripped off and i do feel sorry for the tiler but whether the quote was £400 or £4000 the tiling was out of level.
As for the tiler rushing the job ...FFS how long did it take him? Sounds to me a case of inexperience.
Just my opinion.

Sir ramic when you have a very large room to tile and your starting of on one wall and moving round the room how do you get your grout lines to meet bang on level when the tiles meet on the final wall? I find it very hard exspecially on large rooms. Do you use a laser level?

 

[Fekin]

Measure and draw a datum line all the way around the room and stick to it.

 

[hillhead]

thats one rough piece of tiling,the tiling rates are lower over here in N.Ireland but the quality is a hell of a lot higher than that.
I'd have him sort it all out for the money or just give it to someone else.
No tiler likes sorting another tilers mess!