Excellent news mate,
No where near the same league but I walked away from a quote this week, had cheapo job all over it, only a small ensuite, approx 14m2 walls, in 400 x 150 ceramics.
Shower had leaked and gone through the ceiling below, customer had already ripped off all the old tiles, not only taking the plaster skim, but also most of the plasterboard with it.
Came out with the classic line.. Youll be able to just tile over that wont you.
She looked at me like id just whizzed on her kids when I told her that the existing plasterboards which now resembled swiss cheese would need taking down and replacing, even told her id replace with hardibacker as it was on offer and was much much better.
When I told her the shower area needed tanking she started to hide all the family jewellery!!
The icing on the cake was that she asked me to have a look at the kitchen floor installed in january, 400 x 400 polished porc, over wet UFH, over chipboard!!!
Grout cracked and missing from almost every joint, and the floor was only about 5m2.
I kid you not it actually creaked when you walked over it!! I suggested she should get whoever fitted it back as it was a comedy of errors and needed ripping up, prepping properly and redoing.
She couldnt understand why I couldnt just throw some more grout in and we could all live happily ever after, the final straw was she she said, im sure you wont charge for that though will you, you could just sort it before you leave after finishing the en suite.
I simply wont work for anyone who wants corners cutting anymore. Its either done right or done by someone else.
:mad2: :mad2: