Tiler has made mistakes - Advice required

[Brian the Tile]

give the man a chance to make things right ,something smells off fish here

 

[swanman]

If i was the tiler and i said i wasent taking any payment for the work i wouldnt come back

 

[tonyfaestoney]

I am not sure why there are suspicions here. The job is not right, no arguments from tiler, he only took measurments from 1 wall which did not have the window on it. He agrees he messed up and said no payment is required.

BUT we had ran short of tiles on Friday. these were delivered this morning. So as to avoid living in a bathroom that has 2 rows of tiles missing, along with around window and then on top the recognised gap on 3 walls at ceiling and window. My view is to finish the tiles so they are all in. I have said there is a considerable wait for a tiler to fix, he himself is busy until November, so in order to get all the furniture into bathroom and having it functioning properly I need these tiles in.

Now Sir Ramic has come up with a possible solution that may be workable and is something I can consider. But I would prefer to take the time to think about it with a fully tiled and functioning bathroom, albeit with the identified discrepencies.

The tiler is obviously in-experienced but as I say a really nice guy. A lot of people have said I should be asking for the costs of the tiles back as well as no payment so I don't think it unfair to ask him to come back and put in remaining tiles pending full re-tile or a solution which will make it liveable but not the perfect finish as I had expected.

What do you think, is this a fair view point?

 

[Dan]

I know saying this doesn't help you out now - but people need to make sure they're checking references and not going on price alone! Or even a plumbers recommendation - How does he know if a tiler is good, he's a plumber. Unless he's worked with a tiler for years he can only pass on a business card or phone number of a random bloke who says they're a tiler.

Lesson learnt though hey?

I wish people would find these types of threads a lot more often, and before they look for a tiler. As we see it daily. Yet we know hundreds of tilers that are good, can do the job right and quick, but who's phones aren't ringing as much as they should be. And its because these types of guys are doing the tiling so customer thinks it's all gravy.

Just think of all the problems this guy could cause that go unnoticed. And if any lead to heavy tiles falling on somebody in a bath, then he could be in a little trouble.

Tell him get some training, and while he's had non, stop tiling!

 

[Andy Allen]

so your not paying for the bathroom that your happy with ?

 

[tonyfaestoney]

Dan, you are correct and I should have looked for references with hindsight and all that. Andy, I detect some cynicism from yourself and others. I am far from happy, in fact I am stressed and hugely diappointed that the hard earned bathroom of my dreams is not perfect. Now you may say it's not too bad but that is in your eyes.

We have been doing up the house since moving in including doing a garage conversion. In this time I have had a pulmeary embolism and am currently off work. All I want now is to have a funtioning bathroom back and the time to think about how best we fix these issues.

So no I am certainly not happy with the "free bathroom" as you call it. I have spent thousands on this and the last piece of the jigsaw is missing.

Either way it is going to cost me a good bit more money to fix the mistakes. Rip it all off and buy new tiles or false ceiling and adjusting the window.

I am trying to be as fair as possible and did not want to go down this route but every sigle tiler on this forum and MSE's forum has agreed it is a botched job. I may be a little cheeky but I don't think so to ask him to put the rest of the tiles in so we can get the plumbing finshed. Would you want to be in this situation for another 3months until I can get a tiler to fix?

 

[Andy Allen]

ok, sorry to be blunt, but this is the way im seeing this...

youv'e had 2 bathrooms tiled by this tiler, one your happy with ,one your not..

so your not paying him anything at all, and your getting him back to finish the bathroom your not happy with, and your going to live with it............ for a while...

right?

 

[Andy Tiler]

Dan, you are correct and I should have looked for references with hindsight and all that. Andy, I detect some cynicism from yourself and others. I am far from happy, in fact I am stressed and hugely diappointed that the hard earned bathroom of my dreams is not perfect. Now you may say it's not too bad but that is in your eyes.

We have been doing up the house since moving in including doing a garage conversion. In this time I have had a pulmeary embolism and am currently off work. All I want now is to have a funtioning bathroom back and the time to think about how best we fix these issues.

So no I am certainly not happy with the "free bathroom" as you call it. I have spent thousands on this and the last piece of the jigsaw is missing.

Either way it is going to cost me a good bit more money to fix the mistakes. Rip it all off and buy new tiles or false ceiling and adjusting the window.

I am trying to be as fair as possible and did not want to go down this route but every sigle tiler on this forum and MSE's forum has agreed it is a botched job. I may be a little cheeky but I don't think so to ask him to put the rest of the tiles in so we can get the plumbing finshed. Would you want to be in this situation for another 3months until I can get a tiler to fix?

I think you are doing the right thing there tony..

 

[dannyboy1066]

yep sounds dodgy to me too

 

[dannyboy1066]

very very very fishy indeedy

 

[White Room]

Can't believe it would take 3 months to get a tiler.....

 

[charlie1]

Yes this stinks... From my own personal view of the standard of the rulers work, I would say there have been some mistakes but nothing that can't be fixed. Tony, you must realise when you come on a forum with pics of the poorest areas of work you are going to get a negative view but let me tell you, I have seen a lot worse! What we on here dont know is the reality and the facts surrounding this job, we have your version but I bet the tiler would have a different story, if a man has worked for you and your not willing to pay but you want him to finish then imo something not right... Man do work, customer pay... That's how it works, give man chance to fix then pay him

 

[bugs183]

It doesn't sound dodgy at at all.
So long as the other bathroom is paid for in full then why should he have to pay for a bathroom that the 'tiler' has cocked up and now the customer has to rectify it in a manner that he didn't want or shouldn't have had to do.
The only alternative is the tiler rectifies it by ripping the whole lot down, causing untold damage and forking out for new tiles and time. He can't rectify the setting out as it's flawed from the first tile he's placed.
I think if i made a duff job and the customer said well i'm not paying for it, but you pop in do a days work and we'll say no more about it i think he's being kind of reasonable.
Obviously i'd be much happier knowing i'd made a good job, the customer was happy and i'd been paid.

 

[tonyfaestoney]

Ok Andy Allen, firstly the first bathroom is not perfect but acceptable as I like the tiler and felt a little uncomfortable pointing out discrepancies. But with the second one being so obvious it us difficult.

I have to point out when I broached the subject with him today he said he had been thinking about it all weekend and it was he who said he would not be charging for either bathroom.

If I am to fix this properly I will no doubt pay more per hour for a good tiler which will mean time rip all tiles down and paying for new tiles. This I would estimate to come in around the same as this rulers labour for both bathrooms. Is that not fair?

In addition it has been pointed out to me that he should not have fitted to a painted surface. So really both bathrooms should be done again from my understanding.

I understand u are a tiler but do you understand or appreciate the inconvenience which should have been avoided with basic measurements for a professional tiler?

 

[charlie1]

Dan, you are correct and I should have looked for 9references with hindsight and all that. Andy, I detect some cynicism from yourself and others. I am far from happy, in fact I am stressed and hugely diappointed that the hard earned bathroom of my dreams is not perfect. Now you may say it's not too bad but that is in your eyes.

We have been doing up the house since moving in including doing a garage conversion. In this time I have had a pulmeary embolism and am currently off work. All I want now is to have a funtioning bathroom back and the time to think about how best we fix these issues.

So no I am certainly not happy with the "free bathroom" as you call it. I have spent thousands on this and the last piece of the jigsaw is missing.

Either way it is going to cost me a good bit more money to fix the mistakes. Rip it all off and buy new tiles or false ceiling and adjusting the window.

I am trying to be as fair as possible and did not want to go down this route but every sigle tiler on this forum and MSE's forum has agreed it is a botched job. I may be a little cheeky but I don't think so to ask him to put the rest of the tiles in so we can get the plumbing finshed. Would you want to be in this situation for another 3months until I can get a tiler to fix?

Tony, not every tiler on here is saying its a botched job, only the ones who have expressed there opinions, ....do you actually think anyone would come on and say hey I think that looks ok? ...as I have said, I have seen worse!