Tiler left Jerusalem Marble tiles unsealed

[kilty55]

so why is the tiler refusing to grout?

 

[DHTiling]

I normall try and stress i want the centre island leaving out....much easier for setting out and especially better with pattern floors...

I have cut around posts before..if done neatly it looks fine but i agree much neater without...but thats an ideal world and tilers dream...:lol:

 

[stevetalbot]

I agree and it would be down to him why you have cuts around the units as both the kitchen fitters and tiler would be taking directions from him.

Can I ask what type of kitchen it is? Budget, Mid Range or High Spec?

Marpatt Bespoke In-Frame

 

[Colour Republic]

Marpatt Bespoke In-Frame

Ok so you're at the higher end of the market, these kitchens start at £15k and can rise to £35K+ as i'm sure you are aware.

Were the units made to order and at non-standard sizes?

I've worked for these firms before. I take it you approched the kitchen manufacturer direct and they either reccomended a fitter or they dealt with it from start to finsh.

Judging by your replys they reccomended the various trades who you dealt with direct but the kitchen company oversaw the project.

Which makes things a little different as the tiler would have given you the price and invoiced you direct. So really you do need to take your issues up with the tiler but if you also notify the project manager then he may have some clout with the tiler as they may not reccomend him in the future if they believe he is at fault

 

[stevetalbot]

Ok so you're at the higher end of the market, these kitchens start at £15k and can rise to £35K+ as i'm sure you are aware.

Were the units made to order and at non-standard sizes?

I've worked for these firms before. I take it you approched the kitchen manufacturer direct and they either reccomended a fitter or they dealt with it from start to finsh.

Judging by your replys they reccomended the various trades who you dealt with direct but the kitchen company oversaw the project.

Which makes things a little different as the tiler would have given you the price and invoiced you direct. So really you do need to take your issues up with the tiler but if you also notify the project manager then he may have some clout with the tiler as they may not reccomend him in the future if they believe he is at fault

Actually the kitchen was part of a larger job overseen by a design and build company - the tiler and kitchen fiiters are employed by them but we chose and planned the kichen and sourced the tiles. I have plenty spare now as I ordered enough to cover the whole floor as I wanted the kitchen laid on top.

 

[kilty55]

so why is the tiler not grouting the floor?:mad2:

 

[The D]

This is a interesting one do you have any pics of the dirty floor? and can you tell me at what point the sealer arrived on the job.

 

[Terry Cottar]

Hi, can anyone give any advice on a tiling job which I have had done.

I supplied the tiles (White Jerusalem Marble) adhesive and grout (ordered sealer but did not arrive).

The tiles were laid in a new kitchen of about 20sq mtrs. I had ordered enough for the tiles to be laid first before the kitchen was installed but was told that the kitchen needed to be fitted first because the island could not be fixed on top of the underfloor heating - I would have thought that the underfloor heating could have been laid to go around where the island was to be located as we had a plan - we are now left with cuts up to end panels and around posts etc and the job took alot longer because of all the cuts.

The tiler took 4 days and we were advised each night not to stand on certain areas which had been laid kate in the day.

After the 4 days he had one tile to cut and various tiles to fix (mainly cuts around the island. As this was Friday we were left over the bank holiday weekend and used the kitchen as normal (we were told that we could).

The tiles were not sealed and over the weekend the tiles became very marked and these marks cannot be removed.

My question is this - should the tiles have been left for this length of time without sealing? The tiler came back on the Tuesday - fitted the loose tiles and left without grouting or offering any help. We have now received his invoice which we have not yet paid.

The supplier of the tiles says that they need grinding on site and this will cost £45 to £50 per metre plus VAT. I have told the tiler and he says that they can be cleaned but expects me to pay.

Any advice?

It is difficult to believe that the tiles need grinding after a weekend of wear by a family unless you had a football match in the kitchen. post some pics please of the damage is the marble polished or matt finish? where r u in the country? perhaps someone off here could pop over and have a look for you to give you a second opinion

tel

 

[Terry Cottar]

Try Aquamix poultice or knockdown.

i know you are trying to help but i wouldnt start advising products to use just yet till youve seen some pics and u know what the exact problem is a customer could do a lot of damage to soft marble with abarasive

tel

 

[stevetalbot]

i know you are trying to help but i wouldnt start advising products to use just yet till youve seen some pics and u know what the exact problem is a customer could do a lot of damage to soft marble with abarasive

tel

Tiles are lightly polished in appearance.