Discuss Tiler makes poor job of splashback, ruined sockets, bad grout, uneven tiling in the UK Tiling Forum area at TilersForums.com.

S

snadge

mapei ultra white was the grout he used.. dunno what adhesive

I have had an email from him saying this "Hi Paul,
Sorry to be the bearer of bad news, but this monday coming 14th march i am being admitted into hospital for an operation to remove a chipped piece of bone thats pressing on my thumb nerve and also to have a surgical steel plated fitted to my wrist. Unfortunately this means that i am going to be on the sick for a minimum of 8 weeks.
When the plate is removed in 6 weeks time they say i need at least 2 weeks physio before i can return to work,
Will let you know how i am coming along. Sorry this is by message but i dont seem to be able to find your phone number
once again mate i do sincerely appologise for any inconvenience i have caused"

Since then I sent one back saying we were not happy at all with the work and explained the problems, I asked what grout he used etc so I could attempt to replace it and he never had the decency to say he would get or PAY to get a proper tiler in to repair the job - he just sait it was mapei ultra white and that he was on morphine for the pain!!! - she doesnt want him back here either, iam going to shame him on the forum i got him off which was DIYnot

i want to remove the grout and a couple of tiles, what do I do?

thanks
 
G

GaryS

It also looks like your tiler used the worktop to start a whole tile from as a straight edge and if its not straight and they usualy are a mill or so out then this will also cause problems, remember even a mil or so out on a tile will cause a big problem trying to get everything even. A pro tiler should know this and have maybe explained if he came accross diff sized tiles that he could only split the difference and that grout lines would vary in size.

To be honest it looks like a job that has been rushed and not done to a very high standard though that may not be the case and you prob should at least give the tiler a chance to put it right.
 
S

snadge

ive give the tiler a chance... hes been back and its worse... he now cant do anything for 3 months cos of his bad hand and hasnt offered to pay to get a tiler in to sort it... he started in the corner which i have read is incorrect... he should have started in the middle... he didnt say anything was uneven and he said walls were fine as he came too look at them first....even if walls were slightly out a good tiler would just fill with more adhesive to keep it flush - I have more photos of his grouting which combined with some of these photos iam going to put up on the forum i got him from...
 

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Tiler makes poor job of splashback, ruined sockets, bad grout, uneven tiling
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Which tile adhesive brand did you use most this year?

  • Palace

    Votes: 7 5.2%
  • Kerakoll

    Votes: 13 9.6%
  • Ardex

    Votes: 8 5.9%
  • Mapei

    Votes: 39 28.9%
  • Ultra Tile

    Votes: 16 11.9%
  • BAL

    Votes: 33 24.4%
  • Wedi

    Votes: 3 2.2%
  • Benfer

    Votes: 2 1.5%
  • Tilemaster

    Votes: 20 14.8%
  • Weber

    Votes: 18 13.3%
  • Other (any other brand not listed)

    Votes: 15 11.1%
  • Nicobond

    Votes: 7 5.2%
  • Norcros

    Votes: 3 2.2%
  • Kelmore

    Votes: 3 2.2%

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