Tiler needed to replace badly fixed tiles in Greenwich/blackheath

[widler]

What’s CSCS

 

[DazedConfused]

As for level, I am always amazed that the clients want the tilers to level the prepared floor they give them to work with.

I replied to another comment, I used a level to show the difference in height between tiles as opposed to the tiles themselves being level. The screed underneath is actually level, but the tiles themselves are not flat. It's like lego bricks of diff heights, it's that obvious

60 x .81m2 = 48.6m2 I believe, still a lot though.

given the responses, is the size of this sort of remedial work something that is unattractive to professional tilers? There must be something I'm missing here because I've told the contractors that cost is not an issue. I simply want the tiles done to a professional standard and am willing to pay extra for them to hire someone to do it and they still want to use their own guys for the job. The only reason why I haven't explicitly told them not to finish the job is that I have no idea how to look for a trustworthy replacement that will do a satisfactory job.

 

[Tile Marble Granite]

I made a post earlier this year regarding poorly fixed tiles and after much to and fro the contractors agreed to start replacing the tiles. They have since redone the hallway and front room and whilst they now have a nice solid bed under them, they are all at different heights to each other, some not going far enough under the skirting, and the spaces between the tiles are all different despite my providing them with spacers.

Tell me I'm not wrong in finding this unacceptable.

Are there any trust-worthy cscs registered tilers that would be willing to take on the job of removing the existing tiles and fitting new ones .

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How much did you pay for this job? Be honest

 

[Pauly tiler]

Hi, I tried to allude that I am not aware of your particular job, its just a situation that is all too common regarding bad finishes. Not many tilers like picking up other peoples work though. What is you time frame for the job to be done, I live in Cheam so not a million mile away.

 

[DazedConfused]

How much did you pay for this job? Be honest

the tiling was a small part of a larger low 6-figure renovation. All the bits that the main contractor didn't handle I certainly paid a premium. I asked for the ground floor to be tiled, I expected the contractors to do a proper job or hire someone who could. Had I been given the choice of poorly done tiles for X and properly done tiles for 2X I'd certainly have gone for the latter.

If it's going to cost me £80/m2 to redo it then so be it, but I do know the going rate for a proper job will be more around the 45-60 region. I may have the ability to pay a premium but i'm not going to be a sucker

 

[Pauly tiler]

Would you say who the main contractor is?

 

[DazedConfused]

Hi, I tried to allude that I am not aware of your particular job, its just a situation that is all too common regarding bad finishes. Not many tilers like picking up other peoples work though. What is you time frame for the job to be done, I live in Cheam so not a million mile away.

I absolutely understand, no one likes picking up after other ppl. I used to do a lot of computer programming and having to sort out someone else's code can often be a nightmare as code that needs to be redone often isn't done the proper way.

We have guests coming to stay in August for a few months so ideally we'd like it done by then. If that's not possible (delay in getting the tiles etc) then it would be to start around October. How long would something like this take? It took the contractors a day to take up 7-10 of the tiles and prime the floor in the morning, and then fix some of them in the afternoon. They never stayed past 4 which is why I still have quite a few gaps in my floor.

Even if the contractors were able to do a proper job, what has annoyed me greatly is their reliability. It's taken them since February till now to replace about 15 tiles because they keep failing to turn up and pushing back.

 

[DazedConfused]

Would you say who the main contractor is?

Wish I could but that's probably not a good idea as there's still a good few months till the final retention fee is due and I would like them to still come in and sort out any other issues without it being difficult

 

[Tile Marble Granite]

the tiling was a small part of a larger low 6-figure renovation. All the bits that the main contractor didn't handle I certainly paid a premium (kitchen and bar cost just under 6-figures). I asked for the ground floor to be tiled, I expected the contractors to do a proper job or hire someone who could. Had I been given the choice of poorly done tiles for X and properly done tiles for 2X I'd certainly have gone for the latter.

If it's going to cost me £80/m2 to redo it then so be it, but I do know the going rate for a proper job will be more around the 45-60 region. I may have the ability to pay a premium but i'm not going to be a sucker

First picture here is the going rate you are talking, see second picture is a ''premium rate well worth the money

 

[One Day]

I'd be wary of taking such a job on. Just explaining from a tilers perspective: quite often a customer sees this kind of work as a real pain and it becomes a "grudge purchase". In other words, the customer wants it put right as quickly as possible and for less money than the first time round. Then to complicate things, if there is a couple, one is usually good cop and one is bad cop, venting all the hurt, anger and frustration whilst you're trying to help.

Not always, and I get the impression that op here is totally genuine and has eyes wide open. But personally, I would always spend quite a bit of time talking (read; interviewing) with a prospective customer to get a good feeling before taking on something like this.

It's horrible coming into a project after all the frustration and hurt, but equally it can be very rewarding to see happy faces at the end...