Advice needed - poor workmanship?

[Time's Ran Out]

Your contract is with the plumber - so he is responsible to pay the sub contractors, the joiner and electrician, so don't pay him a penny.
You need to get an estimate to remove what has been done and start again.
Unfortunately I wouldn't do anything to your bathroom until it has been resolved and you need to get it in writing that he will NOT return to put right your issues.
It looks to me as though this will go to court but from your pictures I doubt if there will be any problems getting the costs of upheaval and damage paid for.

 

[Blunt Tool]

IMO you should write or email original plumber and give him a chance to rectify all areas you are not happy with, wether it be himself or him hiring a tiler to sort. Tell him once this is done and you are happy with standard, payment will be made. Give him an agreed amount of time to rectify and if he has not then you will take in other tradesmen to rectify all works which will be taken off his bill till all works completed to a satisfactory finish. Any monies left over will be forwarded to him and copies of bills to get rectified. If he wants to go to court let him as no chance of him winning and all costs will be him liable. Sub contractors are on him also not you!

 

[On one]

Ps.. if he's a plumber he's not a good one,that flexi-hose seems to have a too tight "kink" in it,this could affect your water supply to the tap,get someone to look at it,hope you get everything sorted.

Exactly what I was thinking.......not a very good plumber

 

[On one]

Pic No 3......above the toilet

 

[kevsalt]

wheres the brick bond gone round the window ....beggars belief that he thinks thats acceptable

 

[Bond]

wheres the brick bond gone round the window ....beggars belief that he thinks thats acceptable

Out the window, I presume.

 

[jobdone]

To many errors more diy than pro.
Is the extractor low voltage and the circuit on an rcd, as that fan is in zone one. Should have been moved from the shower.

 

[One Day]

A word of warning - he could chase you for payment and technically you are or would be in breach of contract. You are 100% right to dispute the work though - it is shockingly bad.
Do you have legal advice as part of your home insurance? Or access to a solicitor?
At the very least, talk to citizen's advice who will give you proper advice so you don't end up HAVING to pay him now, and then go to the massive ache of having to try and reclaim costs from him.
At this point, try to get everything in writing and save all communications in case you need them later on!

 

[Karen79]

A word of warning - he could chase you for payment and technically you are or would be in breach of contract. You are 100% right to dispute the work though - it is shockingly bad.
Do you have legal advice as part of your home insurance? Or access to a solicitor?
At the very least, talk to citizen's advice who will give you proper advice so you don't end up HAVING to pay him now, and then go to the massive ache of having to try and reclaim costs from him.
At this point, try to get everything in writing and save all communications in case you need them later on!

Thank you for your advice, this is exactly what I am worried about! I have already contacted Citizen's advice and they explained that as the work has not been finished and to an acceptable standard, reasonable care and skill has not been used, therefore the plumber is in breach of contract. However, if I withhold payment technically I am also in breach of contract as well. They said ultimately only a judge can decide if it comes to that and we cannot agree amicably on a suitable resolution.

I have written a detailed letter today explaining all the issues we have with the work, also included photos showing some of the defects. I have put in the letter that we have offered him the opportunity to come and finish the work and put right the defects but he has declined and suggested we source another tiler. I have also stated in the letter that I offered him the chance to appoint an impartial and competent tiler himself to come and look and give his opinion on whether the work can be rectified without a total refit to which he also declined. This way it shows that we are trying to mitigate our losses. I have explained that we are not intentionally withholding payment and that the agreement we had was that payment would be on completion of the work and the work is still incomplete. I also reminded him that our contract is solely with him and not the subcontractors as he has asked for part payment so that he can pay them. I have asked him to respond within 14 days to the letter and will send it off tomorrow via recorded delivery. From now on I am only willing to communicate via letter so that it can be evidence in court (apparently emails are not acceptable).

 

[Karen79]

To many errors more diy than pro.
Is the extractor low voltage and the circuit on an rcd, as that fan is in zone one. Should have been moved from the shower.

I really don't know!! I know that we have an RCD fuse box so I assume so but I know nothing about electrics at all! Thing is, he says the work has been signed off on Part P Building regs but we have seen nothing to confirm this yet. I will have to get this looked into. Thanks for pointing it out.