Tiling on a suspended floor

[doug boardley]

public liability doesn't cover shoddy workmanship Sukie.

 

[Sukie666]

Thought as much. Can't see the insurer paying for my replacement ufh. Back to the drawing board.

 

[Deleted member 9966]

Sukie

Your builder/tradespeople have ballsed up. It's up to them to cough up to put it all right in my opinion. If meaning the whole thing has to be done from scratch, then that's the builders hard luck and he/she/they should have to cover all the costs.

Have you had anybody round to do an independent report yet?

GRR

 

[Sukie666]

I don't have any contacts yet, but to be honest I was rather put off when I heard it would cost around £1200. I understand that the report would help with any claims (in court I guess) against the builder. However, I'm hoping it won't come to that. I have found a tiler from the Tile Association site who was quite helpful. If he is willing, I will probably get him in when the tiles are to be lifted by the builder and let him assess and advice on the remedy then. I want the builders to do the work because it shouldn't cost me, but for him to oversee it which hopefully won't be too expensive. Does that sound reasonable?

many thanks
Sukie

 

[mikethetile]

before spending £1200 for a report I would get a price off here, same with the tiling

im not sure you should have the builder back to redo it as he has already proven his lack of knowledge and skill

your best plan is to get him to pay for someone of your choosing to correct his work

 

[Sukie666]

Mike - I would love to do that. If only I knew how to get them to cough up. Getting them to pick up my calls is hard enough. What do builders fear most? How do I get them to take this seriously? I know there are load of sites for recommending builders/tradesmen - what about those that warn against them?

thanks
Sukie

 

[doug boardley]

Mike - I would love to do that. If only I knew how to get them to cough up. Getting them to pick up my calls is hard enough. What do builders fear most? How do I get them to take this seriously? I know there are load of sites for recommending builders/tradesmen - what about those that warn against them?

thanks
Sukie

try calling from somebody else's phone Sukie, the builder probably has caller ID and ignores it when your number appears on his screen

 

[mikethetile]

A good tradesman doesnt need to pay £45 a quarter and £20 a lead to get work. the bulders you need generate their own leads through word of mouth and come personally reccomended


this is the route you need to take, if you look through the albums here you will see examples of tilers work and know what you can expect from them

what do builders fear most ? legal action, court judgements against them make life difficult as a lot of people do a credit check and court search before doing business with someone, if they get too many actions against them trading standards can have them prosecuted and prevented from trading

 

[Deleted member 9966]

Sukie

If the builders are not responding to your calls, try one last time from another number or payphone if you have to. If they still won't talk to you about the problems you're now left with following their installations, then go and see a solicitor and start legal proceedings. If they receive a solicitors letter warning that further action may be taken against them if they don't sort it out, it might just be enough to get them to sort it out.

There are several members on here in the London area who will be able to come round and assess the work that has been done in order to get an independent report done. You'll need it if you go down the legal route anyway.

No more dilly dallying. Time is of the essence and you need to crack on. Start keeping a diary of all the times you've called them, conversations you've managed to have etc. it should help you and your solicitor keep track of what has been discussed so far.

It's not nice to have to do this, but your kitchen needs to be an acceptable standard to live in, and right now, it's not.

Hope this helps
Liz

 

[Scott]

Citizens advice could be worthwhile and its free. They have more clout than peole think. If not then Trading standards.

Any sign of any pics?

 

[Sukie666]

All,
Thank you very much for your advice. It's reassuring to know that there is help out there to get through this nightmare. We have agreed for our next review of the situation to be on the 2nd Aug. I will get a pro/one of your member in as well and update the forum.

Here are some pics extracted from video clips. They don't really show the gravity of the problem but it gives you an idea. The white adhesive is the original. The grey is their first attempt to fix 2 two tiles back in April. And yes, I could remove the adhesive just by pushing it with my fingers - no tools required.


Sukie.

 

[SandyFloor]

Hold on tight.....you're about to be besieged with posts expressing complete horror. That's not just shoddy, it's incompetence at it's extreme.

 

[diamondtiling]

Ready mixed adhesive packed out to sickening depths on ply walls.........:mad2:

Dot and dabbed tiles............:mad2:

No tiler was ever on that job..........:mad2::mad2:

 

[Olz]

Sukie, after seeing those it really is time for a reality check,

That is absolutley terrible, not only has he dot and dabbed which is a massive no no, put PVA, loads of deflection in the floor, dispersion addy, If ever there was a need for a shaking head face palm smily this would be it.

Sukie,

Take even more photo's get all the paper work he has given you together and start putting it in date order in a folder, find someone on here to give you an independant report.

Write to the builder TODAY, clearly stating your not happy with the work, it needs ripping up, units, ufh tiles, ply (with PVA), the lot, and doing again properly at HIS cost.

Send the letter recorded delivery, keep a copy and keep any reponse, which you want in writing.

If he ignores you or refuses to do it all - In its entirety at his own expense and in a timley maner, issue small claims proceedings at court, i will tell you everything you need to know about court proceedings if it comes to this.

For know, the most important things are, loads of photos, and get everything in writing.

Its much more than a case of swapping a few tiles and refixing im afraid. I know its now what you want to hear, and your hoping for an alternative solution, but from what you've said, and whats in the photos you need, no deserve for it to be redone, properly.


Oli

 

[jay]

holly crap :mad2::mad2::mad2:

 

[mikethetile]

Sukie

dont leave this till august, take the upper hand now

there is absolutly nothing right about this job and it needs ripping back to joists and doing again

your builder has no defence whatsoever with this

having seen the standard of fixing I wouldnt be surprised to learn that the boards were only 12mm instead of 18mm

he has made you suffer enough. time to get this straightened out

 

[cam_low]

Whatever was the outcome to this ?

 

[JAMES COONEY G21 1RG]

can i lay tiles on top of tiles thank you