Topps approved fitters

[DARRELL]

I have become an approved fitter by topps tiles and I have had nothing but grief with it. Is there an other doud out there with same probs if so let me know.

 

[charlie1]

What kind of trouble are you getting mate?

 

[brian c]

DUDE...LOL

Dont use them mutch except for the odd cutting wheel etc.

 

[White Room]

Come on Darrel let us know whats happening

 

[JIMBOB187]

No trouble here fella, only thing to mention i ssome customers are shocked at the final price of materials etc, 48sqm of floating floor, imagine her face when Topps gave her a price for addy. The key is we build a quick relationship with the customer so if they go elsewhere for mats and tiles or say they don't want the approved system they stil use us to fit the job, just beware, DO NOT BITE THE HAND THAT FEEDS YOU, in other words don't poach the jobs from Topps the lads work on commision and you won't get many if anymore jobs, plus if yuour customer is confident in you they will use you whatever.

 

[DARRELL]

I had a customer blame me for the rong tiles becouse I picked them up for the customer and it was free delivery. An other wanted marble and dident want grout joints I did grout joints and it was rong he wanted it to look like one peace of marble.

 

[JIMBOB187]

On top of the TAF paperwork I alway sinclude a detailed plan of the job to cover everything like what you have just mentioned, customers eh who'd have em.

 

[charlie1]

Very true mate, always remember who puts work your way, they need a slice of the cake too.

 

[DARRELL]

The customer is trying to get the fitting side of thing for nothing well thats what I think. Topps well all they have said is there the ones on desplay and that how they are basicly they dont give a sh*t I havent been paid for the fitting but topps have been paid for tiles. good ant it.....

 

[White Room]

I had a customer blame me for the rong tiles becouse I picked them up for the customer and it was free delivery. An other wanted marble and dident want grout joints I did grout joints and it was rong he wanted it to look like one peace of marble.

Thats why I don't like working second hand, The customer is told this that and the other. You turn up and have'nt a clue whats going on and no information to work on, And they did'nt want grout joints:mad2: