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Discuss Anyone Dealing With Topps Tiles?? in the Tile Retail | Wholesale | Import / Export Tile area at TilersForums.com.

M

mikethetile

topps have an area out the back for trade only. there is quite a saving in the trims etc, addy was palace if I remember right. couldnt get hbb from the back as they charged full price for that

its a shame they have to play about like they do as they have a lot of outlets. at the end of the day any tiler wants to be able to pick up gear at a reasonable discount and fix it , then get paid

simples ...................we dont want to follow silly rules as if we were at school

long live tile giant
 
S

swindonbathroom

Hello All ,

Topps have lost all credibility with me as a supplier. I was sending in clients to buy tiles alone. They should have appreciated these sales and not tried to muscle in on MY clients to buying the ancillaries. They certainly shouldn't try and charge £600 for these ancillaries!! 20 metres wall , 10 metres floor & trim. A lot of money in anyones book I would think.
Too many other reputable suppliers around who really appreciate any business you can put their way.
 
M

mikethetile

I think head office put too much pressure on the branches to make sales and to sell addy etc not just tiles

I should imagine their sales are scrutinised and they are spoken to about failing to push the ancillaries and letting sales go to the competition

we all know the easy way out of this is to stop stocking bal and stock mapei instead

then maybe fixers will buy their addy from them as well

im not defending them I just know how cut throat these organisations are when it comes to getting sales and they pitch the branches against each other, a branch that fails to keep up will lose their current manager and possibly staff
 
P

Pebbs

I did go into Topps Tiles for a price on some white 150x150 tiles, that had appeared on a contract spec. I gave them the amount I needed, and asked for the price. I nearly passed out when they told me the m2 price. They offered me a 5% discount when I gave them my card....and then tried to flog me their adhesive :yikes: I beat a hasty retreat, rang the architect, got him to change the specification, and Im thankful I havent had to go back to the Charlton branch again. It was scary for me to see dusky pink tiles with pictures of victorian ladies on them. Theres only so much this girly can take!

Pebbs
 
I use my local topps quite alot. If you have never used one before they will charge alot until you have used them something like 3-4times then you get the full discount. The trade trims are really cheap and there own addy rapid set is good for the price imo. I do use Tile Giant more but i find the guys at my local topps good to deal with, and they give my card out without being an approved fitter.

Just thought i would stick up for em a bit!
 

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