Anyone Dealing With Topps Tiles??

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swindonbathroom

Hi

Just had a bizarre experience at Topps Tiles Swindon. Just to state that I am not a Topps Tiles Tiler ( now that's a mouthful ).

I often send clients into Topps Tiles and this was the case with Mavis - incidentially in her 70's. I usually give clients the required amount of tiles they need and point them in Topps direction. Our client then deals direct with Topps Tiles and I have no financial gain from this.

Anyway Mavis buys her tiles for her bathroom , floor & walls , but mistakenly buys adhesives /grout etc. Her daughter sees the mistake and it seems fairly simple for Mavis just to get a refund. At this point the stock hasn't left Topps Tiles.

Apparently there is some issues in store that I don't just use their materials and give the money to Mavis. Easy you might think. I objected to paying the £600 charged poor Mavis for these goods. Yes £600 !! Not taking them up on their kind offer I actually went and bought all the miscellaneous adhesives etc for under £300 !!

Now I'm a person non grata as i've "done" Topps Tiles out of a £600 sale !! I thought I'd introduced a client and they'd made a tile sale. Not in Topps Tiles eyes. I'm an out and out villian lol !

I know the last company outlook was poor but acting like this is making Bankers look downright reasonable !

Anyone else had trouble with Topps Tiles ??
 
Same happened to me , i sent a mate into topps Taunton for a trim, came out with 400's worth of gear that i had already sorted, they were not to happy refunding, and asked if I knew what I was doing !!
 
i've just opened a trade account with them and its surprising how much discount you get for trade compared to normal prices. 60 to 80 % on some adhesives and trims. well worth a look :thumbsup:
 
i've just opened a trade account with them and its surprising how much discount you get for trade compared to normal prices. 60 to 80 % on some adhesives and trims. well worth a look :thumbsup:

Percentage doesn't mean alot when the orginal price is three times the price of anywhere else :lol:
 
topps have an area out the back for trade only. there is quite a saving in the trims etc, addy was palace if I remember right. couldnt get hbb from the back as they charged full price for that

its a shame they have to play about like they do as they have a lot of outlets. at the end of the day any tiler wants to be able to pick up gear at a reasonable discount and fix it , then get paid

simples ...................we dont want to follow silly rules as if we were at school

long live tile giant
 
Ive got a good relationship with Topps, Ive been a TAF(Topps aproved fitter) for a number of months now, have been getting at least one job a month from them and some great trade discounts, <TRADE PRICES>
So cant really complain as yet...:thumbsup:
 
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Anyone Dealing With Topps Tiles??
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Best Tile Suppliers | Tile Supplier Discount Codes
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