PC under attack

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restart pc

press f8 loads that should start pc in safe mode, if not select safe mode

run files

restart
 
I have downloaded it, but I cant open it once its on the desktop, something is blocking everything. I have hundreds of pop ups that wont go away.
:thumbsdown:
it wont let you get into any anti virus programs

thats the problem we had, you need expert help, but i have no idea who my duchess rang and she wont be home for another couple of hours
 
just spoke to my duchess, she rang our internet provider who went in live with her and they got into the anti virus and got it clearing the virus

its got your anti virus blocked, we did pay for the call but it was worth it
 
As thewrighttiler says, try starting in safe mode ( normally F8 ) on startup, keep tapping it untill you see the prompts, try safe mode with networking, you may still have access to the net then, then you can try accessing email and or links given.
 
Start the PC in sfae mode then try and restore the PC to last nights back up, you won't lose any documents but will lose any programmes you've installed within that time.

That may or may not stop the pop ups (which sound like they are coming from the virus its self not you anti-virus software) at that point you can update your anti-virus and clear up any last bits of it
 
reading your other posts, The pop ups are coming from the virus DO NOT DOWNLOAD ANY ANTI_VIRUS SOFTWARE IT POINTS YOU TO< THEY ARE VIRUSES AS WELL!!!
 
i had a something on my lap top last april, it wouldnt let me download any anti virus, so i ended up paying a guy to wipe my laptop for 40 quid...sounds like a bad one you've got!
 

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