Please help my tiler has refused to put my tiles on the wall!!!

[Dan]

Dan with all these new sub-forums you're setting up here.... Any chance of an 'underground bunker' or even a 'safe house' one?? :lol:

haha

Anti-nuclear spec bunker on its way matey.

 

[dilz000]

love to know the end result!!

 

[The D]

love to know the end result!!

it is on going Porcelenosa apparently have stated there is nothing wrong with the tiles :mad2:

 

[Dan]

Thread reopened. Mess cleared up.

Back to the original topic now.

 

[Ajax123]

There is nothing wrong with the tiles as far as I can see......it is the landfill on the back that seems to be at issue I was just enjoying reading this thread and I thought it ran to 11 pages......what happened to the other three.....

 

[Dan]

It got cleaned up Al.

http://www.tilersforums.com/new-mem...e-help-my-tiler-has-refused-8.html#post600425

Went WAAAAaaaayyyy off topic.

 

[cam_low]

well done Dan, my *good read* topic of the night ha ! proper bitchin on gan on ha !

 

[Ajax123]

It did seem to be going a Bit astray. Thnks for cleaning it up.

 

[doddy41]

Hi i really cant understand why the tiler didnt speak to porcelanosa before refusing to lay these tiles i have worked with porcelanosa for the last 15 years and their customer support and technical advise are second to none, surely a quick call would have been a better way before speaking to the customer just my opinion.

 

[Time's Ran Out]

But doddy if the tiles are not suitable for the tiling location ie the main wall of a wet room shower area, and the tiles would not receive an adequate area of adhesive adhesion, then what purpose would the technical support department be!
They may produce a fantastic range of innovative designs, but as some tiles are only suitable for walls, then it also goes that some tiles are not suitable for wetrooms.

 

[The D]

I didn’t spit my dummy out or any thing I just told Jacqui that the tiles were not suitable and I could not fix them as they was not coming in to contact with the adhesive. I have not left Jacqui in the lurch I have told hear I will fit any tiles she wishes as long as they are fit for the job.

 

[Stef]

Deano, i dont know how more professional you can be here.

You seem to be banging your head off a very large wall.

 

[The D]

Hi i really cant understand why the tiler didnt speak to porcelanosa before refusing to lay these tiles i have worked with porcelanosa for the last 15 years and their customer support and technical advise are second to none, surely a quick call would have been a better way before speaking to the customer just my opinion.

I did more than just call them m8. I drove the 20 miles to the showroom on a Saturday afternoon so they could take pictures of the tiles with the adhesive on the back of the sheet and then send the pics to Spain for there opinion. I have also worked with porcelenosa for a long time in fact I tiled most of the original show room in Birmingham so they know me well enough .

 

[John Benton]

I did more than just call them m8. I drove the 20 miles to the showroom on a Saturday afternoon so they could take pictures of the tiles with the adhesive on the back of the sheet and then send the pics to Spain for there opinion. I have also worked with porcelenosa for a long time in fact I tiled most of the original show room in Birmingham so they know me well enough .

I'm sure that if at some point the tiles had failed once fitted, the customer would be ringing you to sort the problem, and not the supplier! You couldn't do more than you have. The advice you have given her was priceless and it's not cost her a penny for that.

 

[Gazzer]

Just to say this. Although in this case the tiles are from Porcelanosa, today I picked up 2 lots of similar style mosaid sheets at my local supplier. Both had mesh and paper backing. There is very little chance of more than 20% contact between tile and adhesive.