What ever happened to getting a tip and maybe even a cup of tea

[WetSaw]

The only things I want from a customer at the end of a job is them to say they're happy ( elated is better..) and to be paid!

 

[GoneGuy]

I never expect a tip, all I ask the customer to do is to pay full balance and to leave a review on social media/website.
I think a review/recommendation is worth more than a tip.

 

[hmtiling]

I just want a bloody brew!

 

[Spare Tool]

Been on a job for a builder at his home for three weeks, not had even the offer of a brew yet... Always take a two litre bottle of juice with me to work every day, last week I'd run out of juice by mid afternoon, asked him for a cold drink and he came back with a glass of luke warm tap water..."jeez can you spare it" ...BUT he pays immediately.
Job before this was treated to brews all day long and jam and cream scones for afternoon tea but had to wait two weeks for money to go in the bank..

 

[Balloo]

What does it matter, as long as you get paid.........
One thing I've learnt in this job is never take thing's personally...
Saying that I won't even work a weekend to help out a customer ....(even a Friday is pushing it)....🙂
I certainly wouldn't be cancelling family holidays......lifes to short..!!

 

[J K Tiling Cornwall]

Always nice to get the occasional tip but is pretty rare. But saying that virtually all my work now is through recommendations and word of mouth. (Maybe just lucky as Cornwall is a pretty small place). I think if customers just knew that for the cost of a few biscuits and cups of tea and coffee how much more you will go above and beyond on the job. And what they will get back in return work wise will far outweigh a few quid on tea bags custard creams and boiling a kettle . The standard is always there regardless but might be a case of offering to pop back to fit accessories, seal up once 2nd fixed.. etc. Look after your tiler and he/she will look after you.

 

[Time's Ran Out]

My customers are always Mr & Mrs to me till I get paid!
I take a kettle and a full tea party to my jobs as I don’t want to be bothered - coffee when I want one.
This job is interesting enough without having to add customer relations to the project.
If it’s respect your after earn it!

 

[One Day]

I appreciate being offered a drink, but the reality is that I pack my own coffee machine!
I will accept a brew when offered but I make it clear that one a day is enough for me.
I'm amazed when people say that other trades want a brew every 30 minutes. I would rather get working!
Tips are pretty rare. Occasionally have customers round up an invoice.
Once I had £100 tip and the best was a 2 seater german pedal go-kart given me which was worth (even second hand) £900.

I know a carpet fitter who worked all week in a mansion for some landed gentry type. Every day the butler would serve quality tea and biscuits etc - really looked after them. On the final day he overheard his customer - Sir whatever-his-name-was, say to the butler - "please be sure to give the gentleman the usual tip before he leaves."
Rubbing his greedy little hands together at the thought of a nice vintage bottle from the cellar, or some pound notes, he was pretty stunned to be presented with a multi-pack of Twix bars!

 

[hmtiling]

My customers are always Mr & Mrs to me till I get paid!
I take a kettle and a full tea party to my jobs as I don’t want to be bothered - coffee when I want one.
This job is interesting enough without having to add customer relations to the project.
If it’s respect your after earn it!

Customer relations is a big part of the job for me John. The majority of people I get on with swimmingly and all of my work is referral. Respect and courtesy are 2 different things.

 

[Blunt Tool]

Had a painter and decorator in to my house a few years back to redecorate more or less whole house, he was the son of one of my wife’s friends. First day he turned up he handed me a packet of kraft cheesy pasta and told me he’ll have that at noon with a cup of tea! Told me to follow instructions on packet.
He didn’t leave a tip either!