any advice re bad tiling job would be appreciated

[Gazzer]

As said before I would come out but its too far really. Someone still has to pay for my time and costs.
Best way find a local tiler but then I guess thats what you thought last time !

 

[charlie1]

Going by the pics, I'd say the whole job is a wright off! You can change a tile that looks off.but all you do is move the problem (lippage) to another part of the tile. A lot of novice "tilers" can be caught out when doing a brick bond installation because they don't understand how if differs from a straight bond installation. 2 factors need to be considered when doing a brick bond installation, 1, setting out but the second factor to be considered (and the most important one) is the "plane" of the tiles must be true! , this is why you are seeing what appears to be bowed tiles!!! My guess is, when she started tiling she did not set the plane of the tiles by using a large level across the face of the tiles, you can get away with it on a normal installation but not brick bond

 

[sparkle333]

im not a tiler and to me it didnt look too bad, its like anything if you dont know about any job you wouldnt know whats right or not,i did think the thin cuts looked odd but thought that was how it was supposed to be cos she said walls were out, it was only when i was sitting in the bath day 3 of her tiling that i noticed a few mistakes, then took a closer look, then ex came next day and said it wasnt great, the floor tiles didnt break til after day 3 anyway, she did this mon to weds last wk and was coming back sat to finish but has an injury and never got back. so im left with it about 3/4 done an wondering where to go from here really

 

[sparkle333]

my step dad has tiled my kitchen with metro tiles in brick style and hes just a diy chap and hes done better job than her which is really quite shocking, unfortunately he lives in turkey so wasnt around to do this for me

 

[afright]

I,d love to see her plastering
she,s just a cowboy

No shes a cowgirl.

 

[sparkle333]

shes getting extremely nasty now and calling me a liar etc, its upsetting me and stressing me out now , how people can turn to defend their shoddy work amazes me lol

 

[Gazzer]

No point getting upset over it. You have proof of shoddy workmanship.

I will say though that we are taking your word for all this. After all we dont know if "she" mentioned the dodgy walls etc before commencing the tiling and you may have said no to a re plaster etc and instructed her to "just tile ".
Please do not read that as I am saying you havent told the truth but only that we have only heard one side of the story.

 

[afright]

I think you will need legal advice on this,the pictures are just shocking I can not see how she can justify herself and as for calling you a lair,she know's that she's messed up and will blame everything on the walls,tiles and even you but not herself.

 

[AETilingFloorin]

Ring your local citizens advice and speak to them, its free and under the advice section on their website it says 'The Citizens Advice consumer service provides free, confidential and impartial advice on issues around buying goods or services. This includes being treated unfairly by a trader, receiving a poor service'.

Take all your evidence with you and see what they say.

 

[sparkle333]

i know there are 2 sides to every story, she didnt say walls needed skimming til half way through job although now due to my complaint saying she did from the beginning which isnt true and if they did need skimming why did she take the job on and start it , that doesnt make sense . there are lots of other issues that have been done by carelessness even if walls were slightly out, one wall was newly boarded and even the tiles on that are not completely flat ive got some pics if you want to see these .

shes trying everything she can to get out of this and now saying dr has said shes not fit to work in this type of work again , very strange all of a sudden

im not in the habit of lying i am an honest person and tried to be as honest as possible

 

[sparkle333]

ive tried all day to get hold of trading standards but they are busy and put on hold for ages every time , ill have to keep trying over the next few days til i get through

i do appreciate everyones comments and help thx

 

[Gazzer]

Calm down 😉, no one is saying you are lying . I just find it strange that a plasterer would not see the walls were bad from the start. In my mind if I were the plasterer I would spot it straight away and go for prep work before tiling.....madness not to !

 

[sparkle333]

i agree with you, and when i said that to her she said cos the plumber was putting in bathroom at the time and carpenter doing the cupboard they were in the way to have a proper look , shes actually apologised to me at last after i said ive taken legal advice, ive managed to get hold of trading standards and they have told me shes in breach of contract of goods and services act due to the fact she hasnt completed job with care and skill, and i have to put this in writing to her to try and claim for damages, once iv got another quote etc

 

[Gazzer]

Well thats something but still leaves you with the mess !

 

[sparkle333]

indeedy and trying to find someone else and if its needs completely redoing got to find that money til i get if off her which could take ages :-( so im hoping that some of it can be salvaged and worked around even if some bits are not perfect but way better than it is now, i think i can cope with a few of the lipping areas etc, just not the sunk in borders and out of alignment tiles, and the thin edges are a bit annoying too