cracks in new travertine floor: advice needed!

[charlie1]

Hi - Thanks for all your suggestions so far -- am still trying to find out the make of tile backer and whether it was laid with gaps. (May be a dumb question but if the tiles are fixed to the backer and the backer expands, won't the tiles detach?)

Meanwhile, last night we measured out where all the cracks were in relation to the joints of the tile backer boards and in relation to the chipboard t&g boards below those. In short, the cracks (about 14 m of them in total) run almost exactly along where we think the joins of the tile backer boards must be. The only exception is where we think they cross the middle of a board to join to cracks that correspond to joints at either side (as the boards were laid in a brick pattern - hope that makes sense). Is that information helpful?

In reply to Stewart's question of yesterday -- I think they fixed the tiles with dollops of the brown adhesive and then allowed liquid grout to run under the tiles and take up any space. I'm not 100% sure about this so will need to check with the builder.

Thanks again for all your help -- I really feel as though we are getting somewhere.

Sounds like the tiles are d&d, injecting grout to fill voids is new to me! Anyone heard of this method of fixing?

 

[Gazzer]

If he has indeed Dot and Dabbed ( a process where 4 or 5 blobs of adhesive are placed on the tile or even wall or floor) then you will have voids between those dabs of adhesive, this will be a weak spot. Any movement at all will be highlighted very soon with cracking tiles.

 

[charlie1]

Yeah, brown adhesive too! that will bleed through the tile in time and your floor will look like its caught the measles!! ...dont sound good at all!

 

[Rich]

Oh dear, as has been said, if the tiles have been D&D (tiled on blobs of adhesive) then the tiling has not been done correctly and grout is not a substitute for a full contact of adhesive under the tile.

To be brutally honest it sounds like the builder has messed this up from start to finish, why was a tiler not called in to carry out the work? I have never met a builder in all my years as a tiler that has the first idea about tiling but they all say "I do a bit of tiling" or "I usually do it myself"
:mad2:

Nobody but an experiencedprofessionall should go anywhere near natural stone, there is so much that can go wrong.

I just hope that he is good enough to get it put right properly. Just replacing these cracked tiles will not do anything. The tiles need to be removed and the problem in the floor sorted.

Sorry to have a rant but it is veryannoyingg when we get posts like this, as Impish said, builders build things and tilers should do the tiling. I really hope it all gets sorted with as little fuss as possible.

 

[The Legend; Phil Hobson RIP]

Amen to that Rich

 

[KateME13]

Thanks so much -- I'm amazed how much help we're getting from this forum. I now have the missing information that I hope will help with the diagnosis. To recap:

* the new joists are 6” x 2” C16 grade joists spanning 274cm (the width of the kitchen) spaced at ~30cm centre to centre. (Part of the floor is supported on original joists that are 4” x 2” supported at half span.)
* There is 80 mm Kingspan insulation between the joists supported by battens on top of which are laid 15mm poly pipes for the underfloor heating. The heating was tested at full heat when the chipboard was down but before the tiles were laid. It has not been tested since.
* On top of the joists is laid 600 x 2400 x 22mm engineering grade tongue and groove chipboard, screwed to the joists. This is laid in a brick pattern.
* On top of this are 6mm sheets of 900 x 1500 Hardibacker board (I presume this is the stuff). These were laid with min 1mm gaps between the boards (up to 2-3 mm) in a brick pattern, with the gaps filled with flexible sealant. They were screwed at 200mm centres (but not glued) to the chipboard.
* The surface is modular filled and honed Travertine from Topps tiles (see link)
* This is stuck with 'dotted and dabbed' Mapei Kerabond adhesive (this is white - I did them a disservice in an earlier post by saying I thought it was brown).
* Liquid ‘Fire and Earth’ sandstone grout was then allowed to run between and under the tiles to take up any void under the tiles.
* The tiles were then sealed.

The problem: there are several cracks in the tiles, each running across several tiles and all, as far as we can tell, running along the joints between the Hardibacker boards (or linking them). There are about 14m of cracks in all and they have lengthened progressively over a period of a few weeks since the floor was laid. The kitchen units have been fitted, so taking up the whole floor would be a substantial job.

I think this is pretty much all the information that is available. Does this help to confirm or change the diagnosis? What should we do? The builder is as puzzled as we are but has been very good so far about saying that he will fix the problem but obviously we want to understand the cause so that we can ensure that when he does it won't happen again.

Thanks so much for any help you can give.

 

[Gazzer]

* this is stuck with 'dotted and dabbed' mapei kerabond adhesive (this is white - i did them a disservice in an earlier post by saying i thought it was brown).

bingo !!!!!!

 

[DHTiling]

Sorry to say this but not only a bad fixing method but that adhesive is not suitable for timber floors with or without isolastic admixture.

It is suitable for UFH on solid substrates but deffo not timber.. this is fixer installation error.

 

[White Room]

The hardie board should have been laid onto a single part flexible adhesive before they were screwed..

The dot and dab is a major issue and the flowing grout is'nt good either...you will have more cracking later because of the fixing issue..time to consult your tiler.

 

[KateME13]

Hi--

But can you explain why the cracks follow such long lines if the d&d'ing is to blame for the problem?

Thanks again for the supportive and constructive posts on this.

K