R
Rich
I cant beleive what ive been reading with regards to this floor from start to finish, Ive only been tiling 4 years and not done alot of natural work and am always learning from this site but id also say its a must for UFH and a natural tile to use a decoupler membrane and also correct adhesive and fixing mehod is a good start to. I regularly use keraflex only becase of its thick bed properties as in it can go upto 15mm thick and long pot life meaning im under no pressure.
Dont know if anyone would agree but maybe plying the floor over chipboard for additional strength (provent bounce) may have helped and then applying the membrane ontop of that (for lateral movement)therefore doing away with the cementboard as it provides no strengh properties and is only ther to gce a good tiling surface but you already will have an excellent surface to fix to with the decoupler and by fixing using a full bed method and ensuring 100% coverage, possibly even backbuttering tiles.
I would agree that a decoupler would have been a very good idea but the problem with using a membrane over ply or chipboard is that adhesive really doesnt bond well to these, a cement board is mechanically fixed. In an ideal world a cement board and then a decoupling membrane would be belt and braces but its getting people to pay for it. With regards to the fixing method, you have just raised another point. Trav MUST be back buttered and the voids in the back of the tiles filled with adhesive, I back butter all floor tiles to ensure a good coverage.
Dont think it is worth asking if the builder back filled/buttered the tiles.