Generous customer, vary rare!!!

[Del W]

Tiled a small wet room in the last couple of days,nothing fancy,ceramic limestone effect with a mosaic border.They have spent £££££££ on renovating half of the property,but when she said "that looks fantastic,im so pleased with it ,thank you".
Sometimes thats all you need.

 

[John Benton]

Just finished a travertine bathroom and the lady gave me a bottle of wine!
I handed it back and asked for a bag of Taylor's Columbian Coffee.
Was I right or would the Wine have been of greater value.
Oh! I also got paid which is always a bonus (I hate having to take a bolster chisel to the tiles once fixed)

You sure you asked for the coffee and not any other Columbian export!! :sifone:

 

[Thatch]

was the tiling that bad.....:lol:

HA HA yeah it was bloody awful.....nah she had waited along time for her kitchen to be refurbed so i think she was just relieved and over the moon.....the choice of tiles did look amazing i have to say!

 

[Rookery]

12 months ago my mate and I did a wetroom and we received £50 tip each. The real bonus was getting further work from them, a cloakroom and an en-suite, with the likelyhood of the main bathroom refurb to come.

 

[Plumbing Tiler]

Recently did a shower room for a elderly lady who was really pleased with the outcome of the job, at the time my wife was pregnant and due to drop anytime, the customer said to text her when the baby was born to let her know all was well etc, so I did and then a day later she dropped a card in with £20 in it to start the little one's bank account off!, and then asked me to re-fit her other bathroom as well- happy days!

 

[MPM]

Fitted in a client last week, his tiler had let him down time and time again, so the client told him to get lost not paying him for the work he had done then went to a local independent tile supplier was given my card and as a favor to the shop to get the client out of trouble, I went and completed the work on the friday and saturday. quoted the client £400.00 labour and when i had finished he gave me £500.00 result.

 

[MPM]

I don't get tips any more since taking on a young lad the clients give them to him

 

[Muse2k8]

A custard left a floater in the toilet for me last month does that count?

 

[florin66]

hi,Sterling Tiles, yes, it is a nice experience to receive more than you ask for,when most of the people try to negotiate asking you to do their job for less. It happened to me as well few times, but i think it has more to do with the fact that the customer is happy with the standard of your work. If you wouldn't have done a great job you could have work not one but ten weekends and not receive any bonus. Well done!

 

[nakhodka2002]

I did a shower tiling for a couple. After giving a white they refuse me. Few days after they come back to me and I had a job to do. After all she gave me a £100 on top of invoice. Another customer gave a tenner. Very nice to see when customer happy with you job.

 

[bugs183]

I've had some ace customers lately, the one looked amazed as i put a stair carpet throughout the length of the house (always pleases people),gave me endless cups of tea and chocolates, plus made me dinner everyday and had a nice hour long chat!
An interior designer i hadn't worked for before, had an expensive 38m2 limestone floor with underfloor heating, which i supplied and fitted, and paid me straight into my bank the day i finished and i hadn't even invoiced her, nice

 

[Fliselege]

When I had my own firm here I subbed a lot to the company I now work direct for, and even though I was self employed he'd regularly bung me a ton or 2 and there were plenty of crates of beer too, glad to say it's still happening! The only bonus I've had here from a customer was when I was asked to tile a wetroom floor, bloke had screeded it himself and the fall was all wrong everywhere so I said I didn't want to price it cos it'd be a nightmare to build up the addy to get the fall right th the drain in the floor so either I'd do it on an hourly rate unless he wanted a price to re screed it then tile, he went for the hourly rate. Told him the rate, all good, did the job and asked him for billing address, he said don't bother I'll pay cash now drop the V.A.T and stuff the taxman, so I said my black rate was cheaper than the white and he wouldn't have it and paid me the full white rate there and then cash in hand. Lovely jubly.

 

[Perry]

some good stories here....my last 3 jobs i've had between a £20 and £50 tip.....the last one i done the woman cried when she saw the finished room....i didn't know where to look! lol

was it that bad ? :lol:

 

[paul dignam]

I have always said coppers are the best customers. nice one

 

[Peter]

I like to do a 'tip test'. If I get a tip then it's always a sign that the customer was happy. If I don't, then maybe they're just tight. :lol:

Usually get £10 or £20 on most jobs from private customers. Got £50 extra on a bathroom last week

Never got a tip from a builder though. :incazzato: