Topps Tiles -Love it or hate it?

T

TilersTilingTiles

Recently priced a job in a loft conversion. One bathroom and one ensuit shower room About 50m2 total with porceline floor tiles and ceramic wall tiles. The client asked me to provide a labour only quote and a seperate quote detailing the materials needed and how much I could supply it all for. Apparently topps tiles is doing a discount on materials if you buy your tiles through them too. Anyway it turned out that I could get the materials for just under half of what topps quoted even with the discount.

Topps tiles used to be our main supplier when i was an apprentice and when they used to have their own brands of adhesive were very reasonably priced.

Now some of my clients are paying £50 a bag for Bal rapid set flexi. How do they justify that!

Topps Tiles -Love it or hate it? for more...

Tile Forums @ tilerstilingtiles.co.uk
 
dont know what topps your using but glasgow(shawfield) are doing the bal rapid flexi for £24 to trade,tile prices are ok compared to other places and they will always price match other tile distributers,the staff are brand new and quite knowledgable compared to most places:8::8: big xmas cheer to chick and his staff
 
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I find that the a topps near me isnt very good, and the staff arent too friendly, contrast this with the nearest CTD to me, which is about half an hours drive, where the staff are very friendly, always happy to help out and have a good chat.

Im more that happy to drive for half and hour (each way) to go to the CTD where i feel welcome as apose to the topps where i dont.
 
I find that the a topps near me isnt very good, and the staff arent too friendly, contrast this with the nearest CTD to me, which is about half an hours drive, where the staff are very friendly, always happy to help out and have a good chat.

Im more that happy to drive for half and hour (each way) to go to the CTD where i feel welcome as apose to the topps where i dont.

i think the staff at my local topps have part time jobs in your local ctd:dizzy2:
 
but why do people put up with getting charged about 50% more than SRP ? i couldn't send a customer there knowing that they were going to get riped off anyway why don't they just send me their spare cash :lol:
 
Can't stand Topps myself,Products are good but the people selling them seem to have very little product knowledge.

Went in the other week for a bag of standard setting white wall adhesive,"we don't sell that" came the reply,"but we do sell this new on the market grey flexible fast setting adhesive"WTF.

Its not the first time either,popped in to price a tanking kit up and had to tell the assistant what a tanking kit actually was,I ended up having to show him one in the store he actually works at:conehead:.
 
why dont you tell the customer you,ll supply the whole lot,they make a huge saving and you can make a cut for using your time,both you and the customer are winners:8:
 
used to work at topps found sat training a bore sometimes but overall their training is good but it depends on the person learning and how far they want to go in this trade!! i am now with c t d and find it a better place to work still miss some of the people i know at topps but such is life anyway topps are expensive on adhesives from bal but can be reasonable on own brand but not as cheap as here!!! PLUS FREE HOT DRINKS HERE (BONUS)
 
used to work at topps found sat training a bore sometimes but overall their training is good but it depends on the person learning and how far they want to go in this trade!! i am now with c t d and find it a better place to work still miss some of the people i know at topps but such is life anyway topps are expensive on adhesives from bal but can be reasonable on own brand but not as cheap as here!!! PLUS FREE HOT DRINKS HERE (BONUS)
Do you charge more than SRP ? i wouldent think so even to retail well you never used to when i used you 😛ete
 
since working here i,ve found that there is a big difference prices between us but every region is different depending on whats classed as social pricing i cant control what every region charges but up here we are better value in my opinion
 

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