im so angry...

[Andy Allen]

just done a 20 mile round trip, to look at a slate job, it's ****ing with bloody rain, customer isn't living there so was supposed to meet the bloke that looks after the place.....get there dead on time, and no ones there, I had his number so rang him and he new nothing about it....and he was miles away visiting friends, rang the customer and she wont answer her phone, after ringing her 10 times I get a text asking me to stop ringing her as shes busy.....:incazzato:

if she was stood in front of me now I would bloody slap her.....people like this really get my blood boiling, i'm sure they think you got nothing ele's better to do....:mad2::mad2::mad2:

 

[Colour Republic]

Invoice her. I would if she didnt answer the phone

 

[Gazzer]

I would txt back saying the invoice is in the post for your expenses as she arranged for you to come to site.

 

[Andy Allen]

yeh....£500 should just about do it....lol

 

[Sean Kelly]

Same thing happened to me a couple of years back. I arrived on time and rang the bell. The curtains twitched but nobody answered the door. I tried a few more times over a 20 minute period, also ringing the womans mobile (no answer). Eventually she answered the door and said that the tile shop had rung her and said I wasn't coming!!!!! Then she said 'while you are here can you give me some advice on how we should tile our kitchen!!!!!! She only wanted free advice, no intention of employing my services. All this come around to that question should we charge for quoting?........but that's another thread.

 

[Martyn Leeds]

Surely a tradesman hasn't got anything better to do on a Saturday morning hey??

I wouldn't expect to get paid anything, put I would definitely knock-up an invoice for £50 for your wasted time. At least to rattle her and make her think twice about being more courteous in future

 

[Ajax123]

Lots of trades... Plumbers, refrigeration engineers, washing machine engineers etc charge a call out charge to cover just such eventualities. My dad used to do so then discount the final bill by the same amount if he got the job.

 

[afright]

I hate it when you go and price a job,and you ask them to just let you know if they accept your price or not and they dont even bother to ring you, so at least you can plan your work,that makes my blood boil time wasters.

 

[Andy Allen]

I would not have minded so much if the job was just round the corner, but a 20 mile round trip, house was in the middle of no where, took me half an hour driving round, just to find it, even the sat-nav had no idea where it was, all for nothing, she only rang me yesterday afternoon, some muppet had started the job, then realised he couldn't cut the slate and walked out, so she was desperate to get it sorted....go figure..

I don't know if it's just me, but I seem to be getting a lot of time wasters just lately, unrealistic budgets, had a email yesterday 10m2 slate floor, already had a quote off a builder £150, asking me if I could do it any cheaper...:mad2:

 

[radim]

I would not have minded so much if the job was just round the corner, but a 20 mile round trip, house was in the middle of no where, took me half an hour driving round, just to find it, even the sat-nav had no idea where it was, all for nothing, she only rang me yesterday afternoon, some muppet had started the job, then realised he couldn't cut the slate and walked out, so she was desperate to get it sorted....go figure..

I don't know if it's just me, but I seem to be getting a lot of time wasters just lately, unrealistic budgets, had a email yesterday 10m2 slate floor, already had a quote off a builder £150, asking me if I could do it any cheaper...:mad2:

£ 150 per metre?

 

[tobins tiling]

£ 150 per metre?

That works out at £15 per metre mate £150 sounds better tho haha

 

[Dougs Third Go]

deffo invoice her, she'll not be too busy to talk then I bet!

 

[Andy Allen]

£ 150 per metre?

would of undercut him to £149.99 per metre if that was the case..lol

£150 for the whole job...

 

[AMtek]

Had a lot of time wasters recently. Quoted a woman £320 to do a job and she text later asking if I could do it for £200!!!

 

[gamma38]

I'm getting it all the time as well. How can these people afford to live with the crazy prices they quote. I couldn't even cover my bills with prices I've heard, let alone make any money. It's a sad state if you ask me.

 

[PaulSmith]

I believe, unless you stated a callout/survey charge on the phone before hand, you cant invoice or charge them after.

 

[John Benton]

Had a lot of time wasters recently. Quoted a woman £320 to do a job and she text later asking if I could do it for £200!!!

I would have replied "Of course I can for £200, now which bits don't you want doing for that price?"

 

[Andy Allen]

my pet hate is when someone starts trying to knock large amounts of the quote....

 

[AMtek]

I would have replied "Of course I can for £200, now which bits don't you want doing for that price?"

I thought she was just trying it on and I would get a call a couple of days later asking when I could do it, but nope. Must have got someone to do it for cash or on the dole