British Ceramic Tiles - They actually want our feedback

[Waluigi]

Most things made in Britain or for the British Market are of poor quality.

It’s as if the average member of the general public is happy to accept seconds.

People are better than they used to be but generally don’t complain nearly enough. The old British stiff upper lip has gotten Brits nowhere.

Unfortunately, it’s unlikely to change if people keep buying crap products. I have had to fit crap tiles and terrible bathroom suites all made in Britain in the past but nowadays I only spec my own gear and none is made in Britain apart from a few exceptions.

 

[One Day]

Working in a million pound+ home today and one of the bathrooms had porcelanosa's finest in. Truly awful tiling though and the jobs above look miles better.
Just goes to show ...

 

[Boggs]

BCT Ditto light grey tiles this week, this has been a regular thing throughout the 24sqm going in!

 

[Dumbo]

View attachment 100889 BCT Ditto light grey tiles this week, this has been a regular thing throughout the 24sqm going in!

I do hope that's not you fix your tiles . I hope they are only that close for demonstration only

 

[Boggs]

No that’s how I fit tiles in a shower, I just butt them together it saves on grout.

 

[jenjen]

BCT's quality control is abismal to say the least.

I have complained direct on they're FB page and they tried to reply via messenger and not in the post i posted.

The list of faults goes on from planetising like bowls and printing error to tile face and surface bubbling , mass production with what seems little quality control.

One of the biggest issues is sizing of tiles , some can be as much as 3mm i have found , imho its just not acceptable.

But as usual it just falls on deaf ears...

Hi there, I am currently in a dispute with the liquidators of BCT regarding some pallets of matt white tiles that were sent that the sizing was all over the place. I have to get expert opinion on the tiles, but cannot due to lockdown. Would you be able to provide me an expert opinion . . .. assuming you are a "suitably" qualified person. Regards Jenny
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I have recently tiled a full bathroom walls and floor in bct tiles one feature wall 500x150 plank effect and 500x300 tiles every tile had either a shade variation or size difference up to 4mm and that was in nearly every box.
The tiles are so soft how can they be marketed for floor tiles yet alone suitable for use on underfloor heating.
Also tiles were stated to be 8mm thick bit this is only on the edge as the middle of the tile is more like 10-12mm.
I don’t think I’ve found a single tile that is flat.
And as mentioned the glaze does not cover the entire tile so is subsceptible to water ingress and potential tile failure.
I can honestly say I will never take a job on that includes any type of bct tiles.

Hi there, I am currently in a dispute with the liquidators of BCT regarding some pallets of matt white tiles that were sent that the sizing was all over the place. I have to get expert opinion on the tiles, but cannot due to lockdown. Would you be able to provide me an expert opinion . . .. assuming you are a "suitably" qualified person. Regards Jenny

 

[Dave]

Hi there, I am currently in a dispute with the liquidators of BCT regarding some pallets of matt white tiles that were sent that the sizing was all over the place. I have to get expert opinion on the tiles, but cannot due to lockdown. Would you be able to provide me an expert opinion . . .. assuming you are a "suitably" qualified person. Regards Jenny
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Hi there, I am currently in a dispute with the liquidators of BCT regarding some pallets of matt white tiles that were sent that the sizing was all over the place. I have to get expert opinion on the tiles, but cannot due to lockdown. Would you be able to provide me an expert opinion . . .. assuming you are a "suitably" qualified person. Regards Jenny

hi jenny , unfortunately they fall within bs5385 uk guidelines on sizing , which is +/- 2mm. Ridiculous ratio compared to other countries who mostly are +/- 0.5 mm.